Account & Billing

Plans, seats, and billing

What the free tier includes, how per-seat pricing works, and how to change or cancel a plan.

Canceling or pausing a subscription
How cancellation works, what happens to your patients and sessions when a paid plan ends, and what reverts to free-tier behavior.
Free-tier limits and what counts toward them
The free tier's two caps (patient profiles and monthly sessions, counting both uploads and real-time Capture trials), what counts against each, what stays free after you hit a cap, and which features sit outside the free tier entirely.
Plans and what each one includes
The free tier versus a paid per-seat subscription, what comes with each, how IsoForge gating works, and where Enterprise pricing fits.
Upgrading and adding seats
How to move from the free tier to a paid subscription, add or remove clinician seats as your team changes, and how billing responds when the seat count changes.